Privacy policy

Readers Companion undertakes to comply with the Privacy Act (1988) of the Commonwealth of Australia and relevant amendments. We guard the information you entrust us with and will not release your information to any third party without your permission, except where required to by law.

Shipping

Australia wide postage rates are as follows:

Books and gifts
1 item $10
2 or more items $15

CD's and DVD's
1 item free
2 or more items $10

From time to time there will be items that don't fit in the Postage categories listed here. If the price is higher than the post quoted we will mail you with the ammended total cost.

 

Terms of service

Order
To order books simply choose to ADD TO CART. If you cannot find what you want then you can ask our staff to track it down for you, from a new release title to the rare and obscure. With our extensive knowledge, plus the resources of our suppliers in the US and UK, there's very little we can't find - click here to email us or use the contact form.

Prices and availability
All prices are quoted in Australian dollars and are Goods and Services Tax (GST) inclusive. For customers outside Australia, GST does not apply, and we will deduct the GST (one 11th of the advertised cost) before charging your credit card. Occasionally prices may change for reasons beyond our control and in this case we reserve the right to vary advertised prices. We will contact you to confirm delivery and pricing details before processing your order. Click here to make an enquiry and our staff will get back to you promptly.

REFUND POLICY

Returns
If a book is faulty in any way, e.g. if it is misbound or the printing is illegible, Readers Companion will replace the item at our cost provided it is returned within 30 days of placing the order. Return the order to our address below in the original packing and we will replace the book and refund your postage. Readers Companion: 151 Beardy Street, Armidale NSW 2350 AUSTRALIA

Cancellations
You have a "1 business day cooling off period" to cancel your order if the delivery times are not suitable or you have changed your mind, to receive a full refund. After 1 business day all orders are a firm sale.